What to Say When Clients Want to Wait for Lower Mortgage Rates

The Fed cut rates, but many buyers and sellers are still waiting. Tom Toole breaks down how buyers should act now with pros, cons, and smart follow-up strategies.
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If you're still treating AI like a search engine, this is for you. BAM BBQ is two and a half hours of real instruction on AI for real estate, from conversations to content to systems. It’s free, virtual, and loaded with plays you can run the same week. Save your spot →

The Fed finally cut rates in September, and we just saw the lowest mortgage rates in three years. 

Great news for the market. But here’s the reality: a lot of people are still going to play the waiting game.

As an agent, your job isn’t to argue with them. It’s to engage in real conversations that help your clients figure out what’s best for them. 

Let’s break down the strategies, questions, and talking points you need right now.

Stop Posting, Start Calling

Posting a quick graphic to your Instagram story or blasting out another email won’t move the needle. What wins is conversations.

I make 100+ calls a day, but if that’s not realistic for you, target 20–30 calls minimum. Pair them with text message follow-ups. Why? Because most consumers who pulled back from the market don’t even know what’s happening.

Your job: get the word out, personally.

The Pros of Waiting

Waiting is absolutely a strategy. And when you acknowledge that with clients, you build trust. Here are the real advantages of waiting you should communicate:

  • Rates could drop further: If we hit the high 5s, that lowers monthly payments.
  • Spring brings more inventory: More options for buyers, and more buyers for sellers.
  • Additional rate cuts are coming: The Fed has signaled at least two more.

The Cons of Waiting

But waiting comes with risks your clients need to understand.

  • Increased competition: More buyers on the sidelines are ready to jump in when rates drop. Think bidding wars, waived inspections, and concessions.
  • More homes listed in spring: For sellers who need to move now, this could mean more competition later.
  • Local market intensity: In places like the Northeast, we’re already in a seller’s market. Waiting only makes it more competitive.

Two Questions That Keep You Top of Mind

After you’ve laid out the pros and cons, ask these two questions. They’re simple, but they position you as the expert who cares about their outcome, not as a pushy salesperson.

  1. “Should I let you know if rates come down even more?” You’ll almost always get a yes, and you just earned permission to follow up.
  2. “Has anyone put together a financial or timing plan for you?” This keeps the conversation going and frames you as their ally in the process.

Position Yourself as the Expert

Clients don’t want someone who argues with them. They want someone who lays out the options with data, acknowledges the positives and negatives, and helps them make the best decision for their household.

So, instead of hammering people about lower rates, get curious. Ask questions. Have high-volume conversations. 

The clients ready to transact will come to you, and you’ll be their agent of choice.

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About the Author

Tom and his team catapulted to the #1 ranked team in Pennsylvania, a title held since 2018. Known for strategic business operations, Tom shares sales techniques and business tactics as a sought-after speaker throughout the United States. He also hosts Toole Time, Tom’s Take, and Agent Hacks and is a moderator for the 5AM Call.

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