Stop Blaming the Algorithm: Why Agents Fail on Social Media

Discover why most real estate agents struggle with social media growth and email marketing. The Broke Agent shares how to leverage analytics to improve engagement.
Stop Blaming the Algorithm Why Agents Fail on Social Media
Stop Blaming the Algorithm Why Agents Fail on Social Media
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One of the most common mistakes I see real estate agents make when building their digital brands is neglecting analytics. They don’t take the time to audit their content and rely instead on blind luck and wondering why their growth lags behind others. They just post, hope, and blame the algorithm. 

This is a FOOL’s move! Social platforms now literally tell you why a post performed poorly. You just have to know what to look for and take a few seconds each day to do it. 

So, here’s a quick overview of what you can do.

INSTAGRAM

First, you need a Creator or Business account. If you don’t have one of those, change it immediately or give up now and stop reading. Then, all you’re going to do is go to your most recent Reel and click “View Insights.” This will tell you everything you need to know about your post’s performance.

The two most important insights to look at are your shares and your average watch time. These two actions are what will push your content in the algorithm. So, whenever you make a post, you have to think to yourself: “Why would someone share this? And how do I get them to watch the entire video?” 

Sharable content is one of these three things:

  • Informative
  • Funny
  • Controversial

You know what’s not informative, funny, or controversial? “Just Sold” and “Just Listed” templates and Happy Halloween graphics. Go look at your insights and see how those performed. I bet there isn’t one share! 

reel insights
Average watch time is the next insight to focus on. If your video is 60 seconds and your average watch time is eight seconds, you have a problem. This metric shows exactly where your video went wrong. What happened at eight seconds in? Was there dead space? Was it boring? Did you take too long to get to the point? 
watch time
The cure for average watch time is setting changes, quick cuts, and captions to keep people watching. Focus on storytelling that makes people wait until a payoff. For example, you can say something like, “Wait until you see the view from the backyard; it will blow you away.” BUT, you don’t put the view until the end of the video, forcing people to watch the entire thing. 

Always make sure you look at your average watch time after each post. This will really help you fine-tune content.

EMAIL

Everyone uses a different email marketing platform, but the principles are the same. If you’re sending emails you should be looking at your open rate, your click-through rate, and your replies. If you’re just firing off an email blast and not paying attention to these metrics, you will never improve the health of your list and database. 

The average open rate in the real estate industry is close to 20%. You can greatly improve this by tweaking your subject lines. Take note of what performs best, and replicate those subject lines. For example, here at BAM, whenever our subject has the words “script or “objection handling,” our open rates improve by 5-10%. So, we try to work those words in as much as possible. We apply this same principle to our YouTube Channel as well with thumbnails and titles. If a title works, keep using it. If a title flops, never use it again.

For agents, the subject line “OPEN HOUSE 2-5” probably doesn’t perform as well as “Charming bungalow by the water” — with “open house” in the preview subject line. Keep tabs on what works best: shorter subject lines, ones with emojis, ALL CAPS, etc. You won’t know if you don’t look!

This week on the Walk Thru podcast, Jason Cassity mentioned his favorite metric to look at is actual replies. How many people actually responded to the email? In order to get more responses, he sends simple, text-only emails and asks the audience to reply to the email if they are interested in the property or neighborhood.

He breaks down the strategy in full on the episode. 

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About the Author

Eric Simon is the founder of The Broke Agent and co-founding Chief of Content of BAM. You can watch him weekly as a co-host of Over Ask Podcast and The Walk Thru. Eric also speaks at industry events across the nation and can hit his pitching wedge 190 yards.

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