5 Reasons Agents Don’t Hit Their Goals (and 6 Reasons They Actually Do)

Tom Toole shares the proven habits that separate average agents from elite performers, and how to stay committed to your business plan.
BAM BBQ 2026

If you're still treating AI like a search engine, this is for you. BAM BBQ is two and a half hours of real instruction on AI for real estate, from conversations to content to systems. It’s free, virtual, and loaded with plays you can run the same week. Save your spot →

Six smiling real estate agents stand against orange, black, and red panels with a bold headline about learning AI now and BAMx/realtor logos in the band at the bottom.
FREE VIRTUAL EVENT
BAM BBQ 2026

If you're still treating AI like a search engine, this is for you. BAM BBQ is two and a half hours of real instruction on AI for real estate, from conversations to content to systems. It’s free, virtual, and loaded with plays you can run the same week. Save your spot →

When you’re building a business plan, there’s a fundamental question you’ve got to ask yourself:

Are you interested, or are you committed?

My coach and good friend Tom Ferry’s been saying that for years, and he’s right.
The agents who are committed are the ones who hit their goals.

So before we talk tactics, start there. Because commitment, not luck, not leads, is the difference between a hobby and a business.

Let’s dig into the five reasons most agents don’t hit their goals, and then I’ll walk you through the six reasons top agents do.

Why Most Agents Don’t Hit Their Goals

1. Focused on the Wrong Thing

Most agents don’t have a focus problem , they’re just focused on the wrong thing.

You might be focused on your social life, a personal situation, or something else that’s not moving your business forward. That’s not commitment.

Ask yourself: How focused are you on your daily, weekly, and monthly numbers?

That’s what a real plan gives you: numbers to hit every day so you can measure consistency, not chaos.

2. Waiting for Easy Deals

There are two kinds of people in this business:

  • The people you know
  • The people you don’t

Referrals are great. I love them. But if you’re just sitting around waiting for your phone to ring, you don’t have a business, you have a wish.

Winners have both a hunting mindset and a growth mindset. They’re planting seeds for the future and hunting for dinner tonight.

If you’re waiting for business to come to you, you’re playing defense. Get back on offense.

3. Winging It

The “wing it” crowd has one thing in common, they think they don’t need to practice.

They skip script work. They don’t rehearse listing appointments. They rely on charm and rapport. But being liked doesn’t equal getting hired.

Just last week, someone with hundreds of real estate connections reached out to me after seeing one of my marketing videos. Nobody else followed up.

Hundreds of agents knew they were thinking about selling. Zero took action.

Our team role-plays seven days a week. The best agents, the ones taking the most listings, practice their listing appointments once a week.

That’s how you stay sharp and ready. No winging it.

4. Ignoring the Calendar

Having a schedule and following it are two different things.

Too many agents treat their calendar like a decoration, it looks good, but they don’t follow it.

As soon as something “better” comes along, lunch plans, errands, distractions, they skip their calls, skip their database, skip their work.

The pros don’t do that. The best in any industry follow structure. They don’t throw their plan out the window every time life gets busy. Your calendar should reflect your commitments. If it’s in there, it’s non-negotiable.

5. Avoiding the Brutal Facts

You can’t fix what you won’t face.

Too many agents avoid the hard questions:

  • Where’s your business really coming from?
  • What are you actually good at?
  • What’s your conversion rate?

Last week, I talked about reviewing your year so you can make data-based decisions. That’s how you grow: by confronting reality, not running from it.

Why Top Agents Hit Their Goals

Now let’s flip it.

Here are six reasons top agents hit their goals, and it’s no surprise, they’re the opposite of everything above.

1. They Have a Plan and Follow It

If it’s in your calendar, it’s real. If it’s not, it’s wishful thinking.

When you show someone your calendar, you’re showing them your commitments.

The agents who win know when they’re making calls, when they’re following up, when they’re improving. They follow the plan, every day.

2. They Make Their Calls Daily

If I hear one more agent say “I’m not a phone person,” I’m going to lose it.

If you’re in real estate sales and you’re not on the phone, you’re not in business.

Calls are how you create money-making conversations. You move people through the funnel, you build trust, and you convert.

If you’re avoiding calls, you’re avoiding growth.

3. They Practice Daily

Skill building isn’t optional , it’s part of the job.

Just like calls, it’s in the calendar. Top producers make time to practice scripts, role-play objections, and sharpen their presentation skills.

If you’re not improving every week, you’re falling behind.

4. They Focus on Three Things

The magic number in business is three.

  • Three lead pillars.
  • Three major goals.
  • Three core activities that drive revenue.

When you try to chase ten things at once, you accomplish none of them. It’s what I call the bumblebee syndrome, buzzing around all day, but never landing on results.

Pick your three and go all in.

5. They Live in Their CRM

Your CRM should be your best employee , your personal assistant.

Top agents live in their CRM. They make their calls, send their texts, and track every conversation.

It’s not about which CRM you use. It’s about whether you’re using it. Let it tell you who to call, when to follow up, and how to prioritize your day.

6. They Follow the Data and Proven Processes

Stop trying to reinvent the wheel.

Every year, someone promotes a “new” way to sell real estate. But the fundamentals work.
The scripts, the systems, the follow-ups, they’ve been proven over decades.

You don’t need something new. You need consistency with what’s already working.

Download the printable PDF with all 27 lines:

Sign Up for the BAM Newsletter

For daily real estate news, business and marketing.

About the Author

Tom and his team catapulted to the #1 ranked team in Pennsylvania, a title held since 2018. Known for strategic business operations, Tom shares sales techniques and business tactics as a sought-after speaker throughout the United States. He also hosts Toole Time, Tom’s Take, and Agent Hacks and is a moderator for the 5AM Call.

Share:

Related Posts

Recent Articles

Upcoming Events

Virtual Event
Virtual
Webinar
Virtual

Related Posts