Key Details:
- On November 14, Zillow announced that its president, Susan Daimler, is stepping down after 12 years with the company.
- In addition, Jun Choo, a Zillow executive since 2015, has been promoted to Chief Operating Officer.
Zillow announced on Thursday that Jun Choo, an executive with nearly a decade at the company, has been promoted to Chief Operating Officer (COO).
In a brief but significant note at the end of the announcement, Zillow also revealed that Susan Daimler, president since 2021, is leaving the company after 12 years.
Zillow President Departuring the Company
Susan is not the only Daimler to leave Zillow. Her husband, Matt Daimler, who worked as senior vice president of product, also resigned. Zillow Group CEO Jeremy Wacksman addressed this in a statement.
“We’re grateful for both Susan and Matt’s many contributions and leadership over the last 12 years. They’ve each had a tremendous impact on Zillow’s growth and success and we wish them all the best.”
Both Susan and Matt have been with Zillow for over a decade, starting when Zillow acquired Buyfolio in 2012. Over the years, Susan climbed the ranks, making her mark on Zillow’s New York operations, overseeing StreetEasy and Zillow NYC, and later leading the Premier Agent business. In 2021, she was named president, where she continued to advocate for open access to real estate data.
Jun Choo Named Zillow’s Chief Operating Officer
Choo joined Zillow in 2015 through its acquisition of Trulia. His latest role as senior vice president of real estate software saw him managing key industry product lines, including Zillow Premier Agent, ShowingTime, dotloop, and Zillow Showcase.
“Jun has long been an instrumental leader in our company, consistently creating and scaling innovative solutions across our business. He has been a key driver of our numerous technology investments to digitize the industry. Under his leadership, we will expand the integrated transaction experience to more customers – agents, movers, and industry professionals – and offer them a better way to transact in real estate.”
Choo, who played a pivotal role in creating the Zillow Connections platform and Premier Agent market-based pricing, expressed enthusiasm about his new role.
“I’m honored to step into this role and continue supporting our company’s growth. With more than two-thirds of U.S. homebuyers on Zillow, we are seizing our incredible opportunity to deliver a more tech-enabled and integrated experience to get more people home. Our industry software offerings are unmatched and we will continue to invest in new solutions that help modernize the real estate experience through Zillow’s housing super app.”
New Leadership at Zillow
With the Daimlers departing, Zillow is entering a new era under the direction of a fresh leadership team. Wacksman, who succeeded co-founder Rich Barton as CEO in August, appears focused on bolstering Zillow’s technology offerings and expanding its role as a “housing super app.”
Along with Choo’s new c-suite role, Zillow promoted Jeremy Hofmann to chief financial officer in May 2023. These leadership transitions mark a new chapter for Zillow as the company adapts to evolving industry demands.
