Shannon Milligan Reveals How to Get More Referrals from Past Clients

Shannon Milligan joins the Massive Agent to discuss referrals, how she goes above and beyond for her clients, and why Facebook is her favorite platform.
Marketing image of a man and a woman with a bold '10X YOUR REFERRALS' slogan between them.
Marketing image of a man and a woman with a bold '10X YOUR REFERRALS' slogan between them.
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BAM BBQ 2026

If you're still treating AI like a search engine, this is for you. BAM BBQ is two and a half hours of real instruction on AI for real estate, from conversations to content to systems. It’s free, virtual, and loaded with plays you can run the same week. Save your spot →

For the second time on The Massive Agent Podcast, I’m sitting down with Shannon Milligan, referral ninja, founder of the RVA Home Team with eXp, and one of my closest friends in the industry. 

Shannon has made a name for herself as someone who goes above and beyond to care for her clients. On this episode, we go into the details of everything she does for clients, old and new. We also discuss referrals and why Facebook is her favorite social media platform. 

Listen to the podcast above or click on any of the timestamps below to watch that segment:  

00:0004:21 Intro

10:23 Examples of irresistible Facebook posts

16:55 How much business generated from Facebook?

20:43 What platform should agents be on?

22:29 How do you take care of your clients?

28:22 Do you have an admin help with that?

29:58 What are some of the things you do for your past clients?

37:11 How do you keep track of all your clients?

41:25 Are you still using your MVP Facebook groups?

42:35 Screenshots of gift cards

49:47 Rapid fire questions

Click here to watch the full episode. 

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About the Author

Host of the Massive Agent Podcast and creator of the Massive Agent Society, Dustin considers himself a marketer who sells homes. He is a Top 3 Finalist for an Inman Innovator of the Year Award and an industry keynote speaker, appearing on stage at Gary Vaynerchuk’s Agent2021, Inman Connect, Sales Mastery, HousingWire, and more.

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