client experience

Agent Marketing

Agents Are Copying Her Content. Here’s the Strategy They’re Missing.

BAMx guest Marie Lee shares how she turned relocation chaos into a repeatable business with clear systems, a retainer model, and smart pivots.

October 21, 2025

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Agent Strategy

81% of Sellers Only Call One Agent Before Listing: 7 Ways to Make Sure It’s You

NAR’s 2025 Home Buyers and Sellers Generational Trends Report reveals that 81% of sellers hire the first agent they talk to—while 66% work with someone they already know. Here are seven ways to be the agent they call.

April 9, 2025

3 Simple Ways to Stay Top of Mind With Clients (& Actually Make an Impact)

3 Simple Ways to Stay Top of Mind With Clients (That Actually Make an Impact)

Stay top of mind with clients using these 3 strategies from Katie Lucie. Build loyalty, boost referrals, and make a lasting impact—without feeling salesy.

March 19, 2025

Agent Marketing

This Reel Doubled My Engagement and Brought Me 4 New Leads

Jupiter, Florida Realtor Katie Lucie shares how a simple “Welcome Home” photo shoot transformed her clients’ experience, doubled her Instagram engagement, and brought her 4 new leads.

March 13, 2025

Agent Strategy

The Biggest Mistake Agents Make in Their CRM

Mosaik founder and CEO Sheila Reddy redefines the concept of “past clients” in real estate, highlighting how consistent value delivery and technology can turn them into active referral sources.

December 4, 2024

How to Build a People-First Real Estate Business

Katie Lucie shares game-changing insights from BAM Mania that can help real estate agents transform client relationships into a referral-generating machine. Learn how tools like Mosaik, ReminderMedia, and Lifetime Home Support™ are revolutionizing the client experience and driving long-term success.

October 24, 2024

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Agent Strategy

Perfecting the Pop-By: 10 Ideas to Enhance the Client Experience

Dan McKinnon shares the effectiveness of old-school real estate tactics like “pop-by” gifts, highlighting how Delaney Burgess strengthened client relationships and boosted referrals with personalized, timely gestures for the 4th of July.

July 12, 2024

Sierra Interactive CEO on the Secret to a Better Client Experience

On Wednesday, May 22nd, we posted a BAM interview of Peter Maglathlin, the CEO of Sierra Interactive. He and host Byron Lazine discussed CRMs, AI, the future of real estate agents, data hacks, and the consumer experience.

May 29, 2024

Agent Strategy

A Mindful Approach to Real Estate: Chilling the F*ck Out When the World is Losing Its Shit

Aaron Hendon shares an eye-opening statistic to highlight a gap in the training most real estate agents receive—mindfulness meditation—and what a regular practice can do for your business and relationships.

April 11, 2024

Agent Strategy

3 Client Expectations that Agents Need to Prioritize

In a BAM interview with Byron Lazine, Mosaik founder Sheila Reddy dives into the evolving world of real estate technology and breaks down 3 things to focus on to become your client’s lifelong advisor and deliver the ultimate client experience.

March 1, 2024

Smiling man in a navy blazer sits beside a close-up of a hand with a pen filling out a form with checkboxes.

Agent Marketing

A Simple Strategy that Will 10x Your Client Experience

Tom Storey uses a live demo to break down a survey he sends out to his potential seller clients. This simple strategy will help you 10x your client experience.

June 19, 2023

client experience

Agents Are Copying Her Content. Here’s the Strategy They’re Missing.

81% of Sellers Only Call One Agent Before Listing: 7 Ways to Make Sure It’s You

3 Simple Ways to Stay Top of Mind With Clients (That Actually Make an Impact)

This Reel Doubled My Engagement and Brought Me 4 New Leads

The Biggest Mistake Agents Make in Their CRM

How to Build a People-First Real Estate Business

Perfecting the Pop-By: 10 Ideas to Enhance the Client Experience

Sierra Interactive CEO on the Secret to a Better Client Experience

A Mindful Approach to Real Estate: Chilling the F*ck Out When the World is Losing Its Shit

3 Client Expectations that Agents Need to Prioritize

A Simple Strategy that Will 10x Your Client Experience

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